PestAway's

PestAway Privacy Policy

Last Updated: January 27, 2026

PestAway ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule services, or interact with us in any way.

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1. Introduction

This Privacy Policy applies to information collected through our website, phone, email, text messages, and in-person services. By using our services, you consent to the practices described in this policy.

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2. Personal Data We Collect

We may collect the following types of personal information:

• Contact Information
  • Name
  • Address
  • Email address
  • Phone number

• Service Information
  • Property details
  • Service history
  • Inspection reports (including termite/WDI reports)

• Payment Information
  • Billing address
  • Payment method details (processed securely by third-party payment processors; we do not store full credit card numbers)

• Technical Information
  • IP address
  • Browser type
  • Device information
  • Website usage data

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3. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• Improve website functionality
• Analyze site traffic
• Enhance user experience

You can control cookie settings through your browser preferences.

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4. How We Use Your Information

We use your information to:

• Schedule and perform pest control services
• Communicate about appointments, reports, and invoices
• Process payments
• Improve our services and website
• Comply with legal and regulatory requirements

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5. Retention and Deletion

We retain personal information only as long as necessary to:

• Provide services
• Meet legal, regulatory, and insurance requirements
• Maintain accurate business records

You may request deletion of your personal information where legally permitted.

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6. Merger or Acquisition

If PestAway is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

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7. How We Keep Your Data Safe

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take data protection seriously and follow industry best practices.

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8. Your Rights Regarding Your Personal Data

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of certain communications

To exercise these rights, contact us using the information below.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

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10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at:

PestAway
Email: info@pestawaypest.com
Phone: 703-991-0691
Website: PestAwayPest.com